Frequently Asked Questions
What makes Color&Co Personalized Haircolor different from other home kits?
Is Color&Co part of the L’Oreal Group?
Color Confidence Guarantee: Love Your Color or Your Money Back
How are your formulas different from other brands?
How does it work?
Why should I consult with a colorist?
How much does a video consultation cost?
Are your haircolors permanent?
Why do you offer different volumes of developer?
I have long, thick hair. Will I be provided enough product to color my hair?
Can I change my color formula?
Can I change the frequency of my deliveries?
What should I do if I have a question about my order?
What are the advantages of subscribing?
Am I locked into a subscription plan?
Why did I receive a non-Color&Co item in my subscription order?
Why was I charged an additional $1.00 for my purchase?
Can I change my subscription shipment date?
I just placed an order. Can it be cancelled or modified?
Where are Color&Co products made?
Are your products tested on animals?
I am a licensed hairdresser- how do I get involved with Color&Co?